Insights
Perspectives from the front lines of enterprise change.
Research, points of view and case notes from our engagements with global enterprises. Written by our consultants and faculty.
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Decision-Making Under Uncertainty: Lessons from Crisis Leadership
Crisis leaders don't wait for perfect information because it never arrives in time. That discipline is exactly what everyday enterprise decision-making needs more of.
Read the pieceSuccession Planning for a Skills-Volatile Workforce
Traditional succession plans assume the skills that matter today will still matter in three years. That assumption is now the weakest link in most succession pipelines.
Read the pieceServant Leadership in Fast-Moving, Flat Organizations
Flatten the hierarchy and speed up the pace, and servant leadership stops being a nice philosophy and becomes an operational necessity.
Read the pieceHow to Build a Leadership Pipeline for Roles That Don't Exist Yet
Half the senior roles enterprises will need to fill in five years don't have a job description yet. How do you build a pipeline for that?
Read the pieceThe Ethics of Leadership in an Automated Enterprise
When an algorithm makes the call that used to require a manager's sign-off, who is actually accountable when it goes wrong?
Read the pieceCultivating Curiosity: Leadership Habits for Continuous Learning Cultures
The half-life of a professional skill keeps shrinking. Leaders who don't actively model curiosity end up running teams that quietly stop learning.
Read the pieceCross-Generational Leadership: Managing Gen Z, Millennials, and Beyond
Four generations, four different relationships with hierarchy, feedback, and technology, all reporting to the same leader. Uniform management style doesn't work anymore, if it ever did.
Read the pieceLeading Change Fatigue: Sustaining Momentum Through Transformation
Announce enough transformation initiatives back-to-back, and eventually the team stops believing any of them will actually change anything. That skepticism is change fatigue, and it's a leadership problem, not an employee attitude problem.
Read the pieceExecutive Presence in a Remote-First World
Executive presence used to be built partly on physical cues — how someone entered a room, held a pause, commanded a table. On a video call, most of that toolkit simply doesn't transmit.
Read the pieceTrust as Currency: Why High-Trust Cultures Outperform
Two teams with identical talent and identical strategy can produce wildly different results, and the difference is often nothing more sophisticated than how much they trust each other.
Read the pieceData-Informed, Not Data-Driven: Balancing Intuition and Analytics in Leadership
Enterprises have more data available to leaders than ever before, and yet the best leaders still don't let a dashboard make the call alone.
Read the pieceWhat Is Agentic AI? A Primer for Business Leaders
Most executives can define generative AI in a sentence. Ask them to define agentic AI, and the room usually goes quiet.
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